Creating As-Is Scenarios with Product Context Analyzer
An As-Is Scenario tells an authentic story of how a user performs a task under typical conditions and in their usual environment. It captures the status quo, helping teams imagine users, understand typical behaviors, and contextualize the task. Teams can then use it to brainstorm To-Be Scenarios, exploring how tasks might change with new solutions.
Specify the activity you want to analyze. The activity can be a single task, a responsibility, or a multi-phase journey
Example: Order Pizza from a delivery service for a business meeting
Describe the activity in a single sentence without prescribing a particular product or solution.
Optionally include context such as who is performing the activity and under what circumstances.
Adding context helps make the analysis more domain-specific.
As-is Scenarios are generated for each tasks included in the analysis.
The analysis takes several minutes depending on the scope and number of tasks identified
Select a task from the task hierarchy to explore its detailed context-of-use information
You can select any task or subtask identified in the analysis
Select the As-Is Scenario view to see a narrative of how the task is typically performed
Use the scenario to communicate the user's situation and task context to stakeholders
Use it as a starting point for brainstorming alternative To-Be Scenarios
Give the team a concrete story to react to so brainstorming starts from the user's current situation rather than immediately jumping to features.
Keep the user, goal, and context in view while exploring how a new product or capability could change the way the task is performed.
Make an unfamiliar task easier to understand by turning structured context-of-use information into a story people can quickly imagine.
Treat the generated scenario as a hypothesis and ask what feels authentic, what is different in practice, and what important situations are missing.
Use the As-Is Scenario as a baseline for exploring alternative approaches without assuming that today's way of working must determine the future design.